About us
What makes us different to the rest
At First Fence, customer service is our passion and driving force. We
use our 'can do' attitude to always go that one step beyond to exceed
the expectations of our customers.
6 Locations
We operate from six depots nationwide for fast and convenient
delivery and collection services.
100+ Deliveries Daily
On average we deliver over 100 orders daily nationwide!
40+ Vehicles
We have a range of over 40 vehicles of different sizes from Flat
Beds to Artics and Moffet Forklifts.
Our mission
Our mission is to provide the best possible service to each and every
one of our customers. We strive to make ordering fencing for any job,
big or small, as quick and simple as possible with an efficient and
friendly delivery service to get your items to you on time. By hiring
the best possible candidates, we provide an excellent level of
training to each of our staff and providing them with the skills to
give superb service, every time.
Our values
•
Commitment - We are 100% committed to providing our customers with
friendly, helpful and superb customer service. We are also
committed to supplying fencing and accessories of the highest
quality which are available at the best possible prices.
•
Communication - Communication to us is incredibly important. We
utilise a broad range of digital communication systems, allowing
us to communicate between depots and departments quickly and
efficiently. We also have a range of communication channels for
customers to get in touch with us 24 hours a day.
•
Team Work - Here at First Fence, team work is of the utmost
importance. We strive to create and maintain great relationships
between staff and depots to create a fantastic work environment
where our staff work together to provide an extraordinary service.
•
Education and Training - Education and training is highly
important, so we make sure to provide our staff with extensive
training. This not only means that our team can assist with any
queries that you may have, but also makes sure that your order is
delivered and offloaded safely and professionally.
Where it all started
First Fence was established in 2010 and has gone from strength to
strength, becoming one of the front runners in the UK Fencing
Industry. To enable greater manufacturing facilities with a large
office space, our Head Office in Swadlincote, South Derbyshire was
formed. With further success came the development of our Regional
Depots in Bristol, Tipton, Glasgow and more recently, Essex, with
plans for a site in Nottingham to open in 2022. All of our depots
offer vast stock holding and great transport links, therefore
minimising the travelling distance to deliveries. This teamed with
our efficient vehicles and route planning software help to ensure we
are operating an efficient delivery service and continuing to grow
as a company.
It's the team who make it happen
From an initial call through to our reception team, through to
delivery by one of our helpful and friendly drivers, it's our team
which makes First Fence the company that our customers return to
again and again. Each member of our team plays a vital role in
making sure that you receive the best possible customer service and
the highest quality fencing and accessories all at the most
competitive prices.
Check out our team
A company with national reach
This site, all original artwork and other media contained within is © 2021 First Fence Limited. All Rights Reserved.
‘First Fence‘ and the First Fence logo are trademarks of First Fence Limited.
A registered company in England and Wales No. 07142033, Vat No: GB 985368854